The below terms and conditions are to be included with every quotation or invoice, are incorporated into every agreement between the parties, and apply to every order. By initiating an order with Hayward Turnstiles, Inc., you agree to these below terms and conditions in their entirety. These terms and conditions supersede all prior or contemporaneous agreements or understandings—oral or written—relating to the subject matter herein. Any different or additional terms contained in any other document or buyer’s purchase order or other acknowledgment forms are hereby rejected. These terms and conditions may only be modified by a written document signed by both parties.


All quotations are valid for a period of 30 days from the date of quotation. All quotations are based only on information—verbal or written—supplied to Hayward Turnstiles by the buyer. Hayward Turnstiles may invoice for cost increases that occur due to insufficient information supplied to Hayward Turnstiles before the time of this quotation, at the time of this quotation, or after the time of this quotation.


When an order is formally placed, the quoted price is valid for 1 month from the date the order is placed. All required forms and/or payments must be submitted and approved by Hayward Turnstiles before an order can be released to our factory for production. If a customer’s order is not released to our factory for production within 1 month of the customer’s original order date because of outstanding forms, payments, or other holdups on the customer’s end, Hayward Turnstiles reserves the right to change prices on your order to reflect current pricing.

Companies may only purchase products from Hayward Turnstiles, Inc. if they will be conducting the installation of the products themselves. We do not warrant products purchased by companies that then employ a third party company to install the products for them. This policy is instituted to ensure the proper installation of our products and prevent warranty disputes.

Credit Terms:

Credit terms are determined upon completion and acceptance of a Hayward Turnstiles credit application where the customer’s financial rating and payment history will be used to determine payment terms. Standard payment terms are Net 30 days from either the date of production completion or the specified projected ship date; whichever comes later. Hayward Turnstiles reserves the right to deny credit terms for any reason. Hayward Turnstiles reserves the right to modify payment terms at any time. Please reach out to for all credit term inquiries. A representative from Accounting will help you review your candidacy for credit terms.

Payment Methods:

All quotations are in United States Dollars (USD). Hayward Turnstiles accepts payment through MasterCard, Visa, American Express, Discover, cash, check, ACH, or wire transfer.

Late Fees:

Hayward Turnstiles reserves the right to charge a late fee on past due invoices in the amount of 2% of the outstanding balance due per month.

Storage Fees:

Hayward Turnstiles reserves the right to charge storage fees on orders that have been stored at our factory for 2 or more weeks beyond either production completion or the projected ship date; whichever comes later. Storage fees are calculated on a $25.00 per pallet per day fee structure.

Lead Times:

Unless otherwise stated by a Hayward Turnstiles representative, our standard lead time is 4-6 weeks. This lead time begins after all required forms and deposit payments are processed and your order is released for production. Projected ship dates are provided after orders are released for production. Lead times and projected ship dates are estimates and should not be considered definite.


Unless otherwise specified, Hayward Turnstiles orders are quoted with FedEx Freight shipping added (or UPS Ground shipping added for smaller parts orders). Hayward Turnstiles welcomes order pickups. We will provide weights, dimensions, our pickup address, and anything else you may need to coordinate your own pickup upon request. A handling charge may apply if you choose to coordinate your own pickup. PLEASE NOTE: we do not ship with a customer’s account number nor can we ship collect.

Freight Estimates:

Freight estimates are valid for 30 days from the date of the quotation unless specified otherwise. Freight estimates are determined based only on information—verbal or written—supplied to Hayward Turnstiles by the purchaser at the time of quoting. Due to the possibility of a discrepancy with the information provided when obtaining an estimated cost and the actual information determined at the time of shipment, the freight prices provided at the time of quotation are not binding upon Hayward Turnstiles for this cost estimate. Possible factors affecting the actual cost of shipment include, but are not limited to, weight, classification, zip codes, tariff or contract terms/conditions, lift gate requirements, forklift requirements, inside delivery, delivery appointments, residential, church, school, storage unit, high-security deliveries and additional services required completing both pickup and delivery. Hayward Turnstiles reserves the right to invoice for shipping cost increases whether quoted or not.


Hayward Turnstiles warrants its products to be free of defects in material and workmanship for a period of one (1) year from the date of shipment. Download the entire warranty below.